Shipping

COVID-19 UPDATE:  Please anticipate shipping delays due to COVID-19. We have NO CONTROL over shipping carrier delays and do our best to fulfill and ship orders out within 1-2 business days of them being placed. PLEASE NOTE: Postal delays are to be expected, and in some cases are very lengthy (and are out of our control) and we appreciate your patience.  Please refer to your tracking link to monitor your package.

United States

Please allow 3-8 business days for your order to ship. USPS shipping time is 3-7 business days. Possible delays may occur.

*Orders placed on or around holidays, such as the weeks of Thanksgiving, Christmas and New Year’s may see slightly longer processing times so that our team may spend time with family.

You will receive an email from Bellatrix with tracking information when your order is shipped.

Bellatrix is not liable for lost or stolen packages. Please fill out a missing package form request with USPS.  Please check your order to make sure the order address is correct. If the address is incorrect, we are not liable for incomplete/inaccurate addresses as stated on order, but contact us so we can watch to see if the order is returned to us. Check with your neighbors to see if it was mis-delivered to the wrong address. We unfortunately do not have any more information than what is stated on the tracking. Unfortunately, we are unable to provide a refund if we are provided with an incorrect delivery address.

If you have any questions or require assistance, please email us at hello@bellatrixllc.com.